Terms of use & Privacy policy


Personal data (hereinafter referred to as “data”) are processed by us only as necessary and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.

Pursuant to Art. 4 No. 1 of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as “GDPR”), “processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

With the following data protection declaration, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide either alone or jointly with others on the purposes and means of the processing. In addition, we inform you below about the third-party components we use for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.

Our data protection declaration is structured as follows:

I. Information about us as the responsible party
II. rights of users and data subjects
III. Information on data processing

I. Information about us as the responsible party

The responsible provider of this website in the sense of data protection law is:

VIENNA REGION Marketing GmbH

Herrengasse 13, Palais Niederösterreich

1010 Vienna

Austria

Telephone: +43 1 904 21 04

Fax: +43 1 533 18 93-11824

E-mail: office@viennaregion.at

Data protection officer at the provider is:

Dr. August Wieland

ecoplus. Niederösterreichs Wirtschaftsagetur GmbH

Niederösterreich-Ring 2, House A

3100 St. Pölten

Austria

E-mail: datenschutz@ecoplus.at

II. Rights of users and data subjects

With regard to the data processing described in more detail below, users and data subjects have the right to

– to confirmation as to whether data concerning them are being processed, to information about the data processed, to further information about the data processing and to copies of the data (cf. also Art. 15 DSGVO);

– correction or completion of inaccurate or incomplete data (cf. also Art. 16 of the GDPR);

– immediate erasure of the data concerning them (cf. also Art. 17 of the GDPR), or, alternatively, insofar as further processing is necessary pursuant to Art. 17 (3) of the GDPR, restriction of processing in accordance with Art. 18 of the GDPR;

– to receive the data concerning them and provided by them and to transfer this data to other providers/controllers (cf. also Art. 20 DSGVO);

– to lodge a complaint with the supervisory authority if they are of the opinion that the data concerning them is being processed by the provider in breach of data protection provisions (cf. also Art. 77 of the GDPR).

In addition, the provider is obliged to inform all recipients to whom data has been disclosed by the provider of any correction or deletion of data or restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 DSGVO. However, this obligation does not apply if such notification is impossible or involves a disproportionate effort. Notwithstanding this, the user has a right to information about these recipients.

Likewise, according to Art. 21 DSGVO, users and data subjects have the right to object to the future processing of data concerning them, insofar as the data is processed by the provider in accordance with Art. 6 para. 1 lit. f) DSGVO. In particular, an objection to data processing for the purpose of direct advertising is permissible.

III. Information on data processing

Your data processed during the use of our website will be deleted or blocked as soon as the purpose of the storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information on individual processing procedures is provided below.

Cookies

a) Session-Cookies

We use so-called cookies with our website. Cookies are small text files or other storage technologies that are placed and stored on your end device by the Internet browser you use. These cookies are used to process certain information about you on an individual basis, such as your browser or location data or your IP address.

This processing makes our website more user-friendly, effective and secure, as the processing enables, for example, the reproduction of our website in different languages or the offer of a shopping cart function.

The legal basis for this processing is Art. 6 para. 1 lit b) DSGVO, insofar as these cookies data are processed for the purpose of initiating or processing a contract.

If the processing does not serve to initiate or execute a contract, our legitimate interest lies in improving the functionality of our website. In this case, the legal basis is Art. 6 para. 1 lit. f) DSGVO.

These session cookies are deleted when you close your internet browser.

b) Third-party cookies

Where applicable, cookies from partner companies with which we cooperate for the purpose of advertising, analysis or the functionalities of our website are also used with our website.

Please refer to the following information for details on this, in particular the purposes and legal basis of the processing of such third-party cookies.

c) Removal option

You can prevent or restrict the installation of cookies by setting your internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you use. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. In the case of so-called Flash cookies, however, processing cannot be prevented via the browser settings. Instead, you must change the settings of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.

However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be fully used.

Contact requests / contact options

If you contact us via the contact form or e-mail, the data you provide will be used to process your enquiry. The provision of the data is necessary for the processing and answering of your enquiry – without the provision of this data we cannot answer your enquiry or at best only to a limited extent.

The legal basis for this processing is Art. 6 para. 1 lit. b) DSGVO.

Your data will be deleted if your enquiry has been conclusively answered and the deletion does not conflict with any statutory retention obligations, e.g. in the case of any subsequent contract processing.

Social media linking via graphic or text link

We also promote presences on the social networks listed below on our website. The integration takes place via a linked graphic of the respective network. The use of this linked graphic prevents a connection from being automatically established to the respective server of the social network when a website with a social media advertisement is called up in order to display a graphic of the respective network itself. Only by clicking on the corresponding graphic is the user redirected to the service of the respective social network.

After the user has been forwarded, information about the user is collected by the respective network. It cannot be ruled out that the data collected in this way will be processed in the USA.

This is initially data such as IP address, date, time and page visited. If the user is logged into his or her user account of the respective network during this time, the network operator may be able to assign the collected information of the user’s specific visit to the user’s personal account. If the user interacts via a “Share” button of the respective network, this information may be stored in the user’s personal user account and may be published. If the user wants to prevent the collected information from being directly assigned to his/her user account, he/she must log out before clicking on the graphic. In addition, it is possible to configure the respective user account accordingly.

The following social networks are integrated into our site by linking:

facebook

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary company of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.

Privacy policy: https://www.facebook.com/policy.php

twitter

Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA

Privacy policy: https://twitter.com/privacy

Pinterest

Pinterest Inc., 651 Brannan Street, San Francisco, CA, 94107, USA.

Privacy policy: https://policy.pinterest.com/de/privacy-policy

YouTube

Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland, a subsidiary company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA

Privacy policy: https://policies.google.com/privacy

Instagram

Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary company of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA.

Privacy policy: https://help.instagram.com/519522125107875

„Facebook“ social plug-in

We use the plug-in of the social network Facebook on our website. Facebook is an internet service provided by facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is in turn operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter both referred to as “Facebook”.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website.

Facebook provides further information about the possible plug-ins and their respective functions at

https://developers.facebook.com/docs/plugins/

for you.

If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from Facebook’s servers in the USA. For technical reasons, it is necessary for Facebook to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged in to Facebook when you visit one of our websites with the plug-in, the information collected by the plug-in about your specific visit will be recognised by Facebook. Facebook may assign the information collected in this way to your personal user account there. If you use the Facebook “Like” button, for example, this information will be stored in your Facebook user account and may be published via the Facebook platform. If you wish to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your internet browser.

Facebook provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy available at

https://www.facebook.com/policy.php

„Twitter“ social plug-in

We use the plug-in of the social network Twitter on our website. Twitter is an internet service provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereinafter referred to as “Twitter”.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website.

If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from the servers of Twitter in the USA. For technical reasons, it is necessary for Twitter to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged in to Twitter while visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Twitter. Twitter may assign the information collected in this way to your personal user account there. If, for example, you use the so-called “Share” button from Twitter, this information will be stored in your Twitter user account and possibly published via the Twitter platform. If you wish to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter user account.

Twitter provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy available at

https://twitter.com/privacy

„Instagram“ social plug-in

We use the plug-in of the social network Instagram on our website. Instagram is an internet service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, a subsidiary of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA, hereinafter referred to as “Instagram”.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website.

If the plug-in is stored on one of the pages of our website that you visit, your internet browser downloads a representation of the plug-in from the servers of Instagram in the USA. For technical reasons, it is necessary for Instagram to process your IP address. In addition, the date and time of your visit to our website are also recorded.

If you are logged into Instagram while visiting one of our websites with the plug-in, the information collected by the plug-in from your specific visit will be recognised by Instagram. Instagram may assign the information collected in this way to your personal user account there. If, for example, you use the so-called “Share” button from Instagram, this information will be stored in your Instagram user account and possibly published via the Instagram platform. If you want to prevent this, you must either log out of Instagram before visiting our website or make the appropriate settings in your Instagram user account.

Instagram provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy published at

https://help.instagram.com/519522125107875

Google Analytics

We use Google Analytics on our website. This is a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.

Usage and user-related information, such as IP address, location, time or frequency of visits to our website, is transferred to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymisation function. This function enables Google to truncate the IP address within the EU or EEA.

The data collected in this way is in turn used by Google to provide us with an evaluation of visits to our website and of the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the internet.

Google states that it will not associate your IP address with any other data. In addition, Google keeps a record of your IP address at

https://www.google.com/intl/de/policies/privacy/partners

Google also provides further information for you on data protection law, for example on the possibilities of preventing the use of data.

In addition, Google offers a website at

https://tools.google.com/dlpage/gaoptout?hl=de

Google also offers a so-called deactivation add-on together with further information on this. This add-on can be installed with the usual Internet browsers and offers you further control over the data that Google collects when you call up our website. The add-on informs the JavaScript (ga.js) of Google Analytics that information about your visit to our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analytics services. Of course, you can also find out whether and which other web analytics services we use in this privacy policy.

Google Maps

We use Google Maps on our website to display our location and to provide directions. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

To enable the display of certain fonts on our website, a connection to the Google server in the USA is established when you access our website.

If you call up the Google Maps component integrated into our website, Google will store a cookie on your terminal device via your internet browser. In order to display our location and provide directions, your user settings and data are processed. We cannot exclude the possibility that Google uses servers in the USA.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in optimising the functionality of our website.

Through the connection to Google established in this way, Google can determine from which website your request was sent and to which IP address the directions are to be transmitted.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your internet browser. Details on this can be found above under the item “Cookies”.

In addition, the use of Google Maps and the information obtained via Google Maps is subject to the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html .

In addition, Google offers a website at

https://adssettings.google.com/authenticated

https://policies.google.com/privacy

offers further information.

YouTube

We use YouTube on our website. This is a video portal of YouTube LLC, 901 Cherry Ave, 94066 San Bruno, CA, USA, hereinafter referred to as “YouTube”.

YouTube is a subsidiary of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as “Google”.

We use YouTube in connection with the “extended data protection mode” function in order to be able to show you videos. The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in improving the quality of our website. According to YouTube, the “enhanced data protection mode” function means that the data described in more detail below is only transmitted to the YouTube server when you actually start a video.

Without this “extended data protection”, a connection to the YouTube server in the USA is established as soon as you call up one of our Internet pages on which a YouTube video is embedded.

This connection is necessary in order to be able to display the respective video on our website via your internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time as well as the website you visited. In addition, a connection to Google’s “DoubleClick” advertising network is established.

If you are logged into YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you wish to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.

For the purpose of functionality and to analyse user behaviour, YouTube permanently stores cookies on your end device via your internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by making a setting in your internet browser. You can find more information on this above under “Cookies”.

Google provides further information on the collection and use of data as well as your rights and protection options in this regard in the privacy policy published at

https://policies.google.com/privacy

Crisp – Live Chat

We use the Crisp service on our website for analysis purposes and for our live chat system. This is a service operated by Crisp IM SARL, 2 Boulevard de Launay, 44100 Nantes, France, hereinafter referred to as “Crisp”.

The legal basis is Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest lies in the effective and direct support of our customers and interested parties as well as the statistical analysis of visitor behaviour for the purpose of optimising and economically operating our website.

For the statistical analysis of visitor behaviour and for the operation of the live chat system, Crisp stores a cookie on your end device via your internet browser. This cookie processes the anonymised data and creates a pseudonymised user profile. However, the data collected in the process will not be used to identify you personally.

If you do not agree to this processing, you have the option of preventing the installation of cookies by making the appropriate settings in your Internet browser. Details on this can be found above under the item “Cookies”.

Crisp offers a website at

https://crisp.chat/de/privacy/

for further information on the collection and use of data and on your rights and options for protecting your privacy.

This sample data protection declaration belongs to the law firm Weiß & Partner.

Contact us

You have any questions?

Phone

+43 1 904 21 04

E-Mail

office@viennaregion.at